Pepboys sucks

Just to vent out all of my frustration in a couple of words - "Pepboys sucks". I have been going to Pepboys for all my car repairs for the past 3 years. Recently I took my car to their garage to report a problem that there is a lot of noise while turning, and even more while making a U-turn. I got a call from them saying that the axle has gone bad and needs replacement. I was 450 dollars poorer by the time I got my car back. But, guess what? The problem still remains. I take my car there the very next day to report that and the guy over there says that it "could be" the PowerSteering pump and gave an estimate of 300 bucks for replacement. I really did not like his confidence and his tone and walked away. I am no car expert by any means, but I just wanted to checkout the car by opening the hood myself and I realised the powersteering fluid tank is empty, literally bone dry. The issue was that there was a leak in that and the fluid drained away, hence the noise while turning. All I had to do was buy a quart of Powersteering fluid with anti-leak and it solved my problem, atleast for now.. It was less than 10 bucks. Thw worst part of this was that I had done an oil change 10 days earlier at Pepboys and they did not check any of the fluids, though they claim to do so for every oil change.

I was so amazed to see how a publicly traded company(on New York Stock Exchange) like Pepboys could have so unexperienced mechanics who cant relate the problem to the correct part. Well, as far as I am concerned, I am never going there and I would never re commend it to anyone.